Matera B2B Marketplace journey with Spryker

Dear AIC team! 

We're thrilled to be part of your journey to build and launch an innovative Digital B2B Marketplace to serve your valuable suppliers and customers better. The outcome of the Marketplace journey with Spryker leads to:

  • Unlocking new revenue models – Marketplace commission, Advertising on platform, Insight Reports
  • Decreasing the average order process time from week(s) into minutes or hours.
  • Providing your customers with a one-stop centralised solution for their relationship with Matera.
  • Providing Suppliers with a one-stop solution to reach new and existing customers. 
  • Scalable and Future-proof platform that is easy to get started with but also ready for any future use cases that clients would require – such as IoT-based ordering and expanding to new categories.

We look forward to working with you!

Content

Why Spryker B2B Commerce?

Exceed your expectations with Spryker B2B Commerce Capabilities

Transactions anywhere

Receive and process orders and fulfill customer demand at any touchpoint, from any device.

Scalable platform

Process as many orders, SKUs, or match B2B organization setups as your business requires.

Rapid integrations

Third-party software and services available seamlessly, in one spot.

Feature-complete yet fully customizable

Full B2B feature coverage with no limitations to extend and differentiate.

A B2B Marketplace on Spryker is your Next 10x Initiative

In this guide, we will cover the following:
1) The relevance of B2B Marketplaces as a 10x initiative
2) Building a successful marketplace business model with enterprise-ready commerce technology 3) Proof of value: Running marketplaces on Spryker
4) Executive summary, data, charts, quotes, and more.

Read for your next 10x initiative

Everything You Need To Know About Starting a Marketplace

Marketplaces offer immense growth potential for businesses within B2C and B2B industries. By adopting a marketplace model, companies have the opportunity to scale at a much quicker pace while reducing risk. Get a comprehensive marketplace walk-through of Business Models, Benefits, and Concrete Solutions with Spryker. read the guide to starting a marketplace

Marketplace KPI Guide

How do you determine which KPIs to measure when opening your own marketplace? Internal and external criteria are essential in building up the right strategy to measure success and finding the right partners and merchants. This Guide will help you establish the right set of numbers and other factors to look at.

Read the Marketplace kpi guide

7 Success Factors of B2B Marketplaces

Marketplace technology can help AIC to extend its reach, without taking on additional inventory risk. Therefore, it’s the perfect complimentary revenue channel to test new products or services – helping you to keep up and stay ahead of the competition. One key factor is to use service as a driving force by offering the most compelling B2B service features. Click on the button below to learn more about the roadmap to B2B marketplace success.

7 Success Factors of B2B Marketplaces

Spryker Marketplace Capabilities for AIC

Marketplace functionality is based on Spryker and thus extends your commerce landscape's capabilities by critical marketplace-specific capabilities.
  • Back Office for Marketplace Operator: The Marketplace Operator can ensure compliance with the Marketplace guidelines by managing Merchants with their products and offers and reviewing Marketplace performance in the Back Office.

  • Data exchange: To ensure the smooth Merchant onboarding process and the overall Marketplace setup, marketplace-specific Data Importers and Exporters have been implemented to exchange relevant information between Merchants and the Operator.

  • Search & Filter: Features include Full-Site Search, Multi-Language Search, Textual Search, Standard Filters. Search and filter functions allow customers to seamlessly browse and find exactly what they’re looking for, while keeping them in control of their commerce experience.

  • Merchants: Each Merchant has its own Merchant Users, Profile on the Storefront, Products and/or Product Offers.

  • Marketplace & Merchant orders: Customers can easily place Marketplace Orders within the Marketplace, which can contain Offers and Products from different merchants. The part of the order that belongs to a certain Merchant is referred to as Merchant Order and it can have a custom order management process mapped with the Spryker State Machine.

  • Digital Self-Service: Solve the issue of fragmented buyer experience with a B2B customer portal that enables a smooth after-sale process. Digital Self-Service is a portal that manages the after-sale process by consolidating all information and services related to the customer. It supports the full customer lifecycle by providing complete visibility into the business relationship.

Lower your Operational Cost Through Self-service

Recessions, inflation, pandemics, wars are ultimately out of our control. The key to weathering any storm is ensuring that your company is efficient and cost-effective. A B2B portal saves money and increases revenue potential by enabling customers to self-serve.

  • Increase Customer Satisfaction & Stickiness
  • Cost Reduction Through Self-Service 
  • Increase Revenue & Share of Wallet 
  • Efficiency on Buying & Selling Sides

Increase Efficiency Through Order process Automation

In the B2B world, manual order processes are no longer sufficient. New technologies, including automation, telemetrics, machine learning, and service platforms, are required to make operations more efficient. Technology saves costs while boosting productivity, accelerating growth, and enabling your business to keep up with the growing demands of the B2B digital purchasing process.

  • Cost Reduction
  • Conversion Rate increase through recurring orders
  • Customer Satisfaction
Read More

What independent experts say about Spryker

We think that Spryker is the best and most modern enterprise commerce platform available today. Don’t just take our word for it though – here’s a taste of what independent industry analysts and experts have to say about us. read what independent experts say about spryker
Spryker is positioned highest and furthest for its Ability to Execute and Completeness of Vision in the Visionaries’ quadrant of the 2022 Gartner® Magic Quadrant™ for Digital Commerce.

Sourceability Exceeds RevenueTarget with Powerful B2B Marketplace

A marketplace disrupting the electronic component supply chainThe electronic component supply chain industry has been largely operating offline. Typically, orders are placed via email or phone - that is, until a new kid on the block decided to disrupt the industry: Sourceability now trades online with its new venture sourceengine.com, setting new industry standards.

The Company
Sourcengine aims to turn a classic B2B business model into a user-friendly online platform while connecting buyers and merchants in one place. The backbone of Sourcengine is quality and logistics. Operating on three different continents with 15 strategic locations around the globe, the business wants to provide an international, unique user experience, which mimics the ease of use mainly seen on B2C platforms.

Challenge
The electronic components market comprises 550 million products, and Sourceability set themselves the goal to cover almost the entire market on their marketplace Sourcengine. This is roughly the same number of products that Amazon covers on their marketplace. Finding the right technology to feature more than half a billion products, easily handle up to 6 digit order sizes, and manage more than thousands of merchants on one platform efficiently was a challenge that Spryker helped Sourceability to solve.

Soulution
Sourcengine has applied the right mix of deep industry knowledge with a technology-driven customer-centric approach to create a marketplace targeting an entire sector. Enabling customers and merchants to digitally buy and sell around the world, without a middleman, is opening new doors for electronic component trade and industry-wide product transparency. Backed by Spryker Cloud Commerce OS, Sourceengine is a leading B2B marketplace for the electronic components supply chain. Each component created in the industry has been indexed to be searchable and purchasable for professional buyers on the marketplace. Unlike the more standardized experience, customers might expect from B2C-oriented commerce, Sourceengine heavily invested in tools and functionalities to serve those specific needs of B2B buyers.

Results
Sourcengine successfully launched its marketplace with Spryker and has been running for more than 3 years, without ever compromising on performance or scalability. Spryker Cloud Commerce OS has helped Sourcengine achieve three objectives that are crucial to the success of a marketplace: the efficient handling of big data, fast implementation, and the freedom to build customized and scalable experiences.

Most importantly, Sourceability has positioned itself as a market leader by achieving industry-crushing benchmarks, disrupting the current status quo in the market.

read full customer story

Solving the complexity of global ship supply with a unified B2B Marketplace

In this short video, you will hear from Michael Mørk, Director of Digital Transformation and Risk at Wrist.
Wrist is the world's leading ship and offshore supplier of marine provisions and stores, with a market share of approximately 9%. Wrist is the only stores and provisions marine supplier with a global network of supply operations.

Prym being at the market forefront with daily deployments thanks to enterprise architecture.

In this short video, you will hear from Michael Urban, Director of Digital Business & E-commerce at Prym.
Prym is a worldwide successful group of companies with sites in Europe, Asia, and America. Its roots date back to 1530, making it one of the oldest family-owned industrial companies in the world. Throughout its history, Prym has constantly reinvented itself, ensuring its continued existence for centuries.

Key Arguments for Your Management Board

We found that the success of a complex commerce project like a B2B Marketplace depends on the overall buy-in of the organization. Accordingly, based on our experience with customers, we have collected key arguments for different stakeholders in your business in order for you to provide them with a relevant briefing:

Finance

  • Marketplaces are a great opportunity for us to grow our business as we can focus on owning the platform while letting the merchants operate and run the business.
  • Other than contractual or project orders we can forecast a recurring revenue stream which grants us a consistent cashflow.

Sales

  • Instead of starting to compete with our contractors and partners in our ecosystem, building a centralized marketplace puts us in a unique position to combine forces and create a new sales stream that we were notable to build yet.

Marketing

  • With each additional marketplace merchant our overall marketplace awareness will rise, as it’s in our common interest to grow the marketplace business.
  • Secondly, we can lower the customer acquisition cost while increasing their customer lifetime value.

Operation

  • As the main operator we can run and scale the marketplace with a small and dedicated internal team, supported by our vendor and partner, while specializing on the overall marketplace experience.

IT

  • Running the marketplace on a Platform-as- a-Service such as Spryker will grant us access to the modern standard of software such as headless, API, and Packaged Business Capabilities, out-of- the-box features and integrations to best-of-breed technologies and platforms.
22nd June
Introduction to Spryker
27th June
Spryker B2B Marketplace Demo
5th July
Spryker Out-of-the-box vs. Customization Discussion
10th July
Commercial Discussions
12th July
Implementation Partner introduction
19th July
AIC vendor selection
W/C 24th July
Contracting & Signatures (Legal & Procurement)
1st September
Project kick off & Implementation phase
Q1 2024
Matera B2B Marketplace dominating the space

Spryker Implementation Partners

Spryker’s network of solution and consulting partners provide our customers with world-class services and are an integral component to the Spryker business. These experienced partners work alongside the customer throughout the entire project process from the development of a vision, to planning and implementation, to operations and more. 

spryker partner network

Your Spryker contacts

MARKO PRIIMAGI

Senior Account Executive

Experienced eCommerce expert with a demonstrated history of consulting and supporting leading companies across different industries with B2C, B2B & Marketplace solutions in EMEA.

+971 50 426 2507
marko.priimagi@spryker.com
LinkedIn

ELIAS DEEB

Inside Sales Representative

+34 622 03 52 44
elias.deeb@spryker.com
LinkedIn

MASHAY CONSTANTINE-YON

Lead Solution Consultant

Mashay Constantine-Yon :spiral_calendar_pad: 4 minutes ago Sorry I think i sent you mind with a spelling mistake. It should say: 5+ years of experience with helping customer's to start their marketplace journey. Honing hands-on experience with marketplace operations and integrations to help customer's with solution fit realisation to launching a successful marketplace platform.


mashay.yon@spryker.com
LinkedIn

About Spryker

Spryker is the leading global composable commerce platform for enterprises with sophisticated business models to enable growth, innovation, and differentiation. Designed specifically for sophisticated transactional businesses, Spryker’s easy-to-use, headless, API-first model offers a best-of-breed approach that provides businesses the flexibility to adapt, scale, and quickly go to market while facilitating faster time-to-value throughout their digital transformation journey. As a global platform leader for B2B and B2C Enterprise Marketplaces, IoT Commerce, and Unified Commerce, Spryker has empowered 150+ global enterprise customers worldwide and is trusted by brands such as ALDI, Siemens, ZF Friedrichshafen, and Ricoh. Spryker is a privately held technology company headquartered in Berlin and New York backed by world class investors such as TCV, One Peak, Project A, Cherry Ventures, and Maverick Capital. Learn more at spryker.com.

Spryker Website